15+ years placing workers comp, professional liability, D&O, surety bonds, and specialty commercial coverage. I believe insurance should be simple, transparent, and work the way people expect it to when they need it most.
Carolyn was born in Orlando, Florida on a Navy base and spent her early years there — among alligators, scorpions, and snakes — before growing up in the Midwest. That upbringing shaped her values: hard work, honesty, and treating people right.
She has a diverse background. She played the flute and was a choir soloist. She worked in a hospital lab, starting as a file clerk in high school and being promoted within six months to phlebotomist and lab tech assistant — patients specifically requested her for blood draws because of her accuracy and gentle touch. She later became a veterinary assistant after an animal hospital persuaded her to join their team, worked on a horse farm, and helped with a couple of engine rebuilds (350 big blocks, of course).
Carolyn joined Options Insurance in March 2016. Outside of work, she stays active, spends time with family and friends, and works with animals — especially her chickens (all pets). She loves cooking, gardening, growing her own vegetables and flowers, and creating floral arrangements. She’s also a devoted fan of Supernatural.
We respond within one business day. Real agents, no automated systems.