Filing a claim can be stressful. As your independent agent, we can help you navigate the process, communicate with your carrier, and make sure you get a fair outcome. You don't have to go it alone.
When something goes wrong, here's what to expect — and how Options Insurance fits into the picture.
Contact your carrier directly to open the claim, or reach out to us first and we'll help you do it. Most carriers have 24/7 claims lines and app-based filing.
Let us know you have an open claim. We'll monitor progress, follow up with the carrier if things stall, and advocate for a fair settlement on your behalf.
Photos, receipts, estimates, and written communication all help. We can advise on what documentation matters most for your specific claim type.
Your carrier works toward a settlement. If you disagree with the outcome, you have options — including appraisal or mediation. We can guide you through those too.
Our role at claim time: As your independent agent, we're not employed by your carrier — we work for you. That means we can go to bat for you in ways a captive agent simply can't. If something isn't right, call us.
Not sure where to start? Fill this out and we'll reach out to help you through the process.